The release of version 8.3 of SOHODOX affects users in many important ways. The effect of the release varies, depending on whether you are an existing SOHODOX customer or are still evaluating the software. Have a look at the implications…
“I’m still evaluating SOHODOX”
If you’re still evaluating SOHODOX and have not yet purchased any licenses, then you can continue with your Free Trial as usual. When you decide to buy SOHODOX licenses, you will just need to download and install the update setup for Version 8.3, and apply the registration key that we send to you via email. This will upgrade your existing installation of SOHODOX to the latest version. The existing documents and data you have added will remain safe.
“I am already a SOHODOX customer”
Well, in that case read through this carefully…
Why should I upgrade to Version 8.3 of SOHODOX?
SOHODOX8.3 adds useful features that make managing your documents even easier than before! Check out details of new features in SOHODOX8.3.
Will upgrading to version 8.3 affect my existing data?
Not at all! To upgrade to version 8.3, you will have to download the Upgrade setup, and then just execute it as usual. The upgrade setup will upgrade your SOHODOX DB but it won’t alter your data in any way. This means you do not lose your data or documents.
How do I upgrade to version 8.3?
That depends on whether your Maintenance Subscription of 1 year is currently active, or it has ended. If the Maintenance Subscription is currently active, you just need to download and run the upgrade setup, restart SOHODOX, and continue using it as usual.
But if your Maintenance Subscription has come to an end, you will need to purchase new Maintenance Subscriptions – as many as the number of SOHODOX licenses you own. Once you purchase the Maintenance Subscriptions, we will email you the registration key and the link to download the upgrade setup. You can then download the setup file , execute it, and then simply restart SOHODOX to continue using it as usual. Really, it’s that simple!
What are the steps to update my SOHODOX installation?
Below are the 6 easy steps to update to Version 8.3:
1. Take a backup of your DB before upgrading to the latest version.
2. Make sure that SOHODOX is not running on any of the machines when running the update setup.
3. Start upgrading SOHODOX on the machine on which it is installed, in the Server mode.
4. Once the update setup is installed on the server machine, make sure that you start SOHODOX once.
5. The first time you log-in after installing the upgrade setup, you will need to log-in as the superadmin user so that the MainDB gets upgraded to the latest version.
6. Once this is done, make sure you install the update on all the Client machines individually.
That’s it! Once you have carried out the steps above, you are ready to use SOHODOX8.3 to manage your documents even more efficiently than before!
What if I do not choose to upgrade to version 8.3?
You can still carry on using SOHODOX as usual, but you would not be able to use the new features in SOHODOX8.3. Also, in case you face an issue requiring support from our side, one of the first things we would ask you to do would be to upgrade your version to the latest one. Often, that by itself is sufficient to resolve the issue. To sum it up, it is always beneficial to keep your SOHODOX updated to the latest version.
My Maintenance Subscription ended on or before 17th June 2013. I want to upgrade to SOHODOX8.3. How can I do so?
If your upgrade and support period came to an end on or before 17th June 2013, you will need to purchase as many Maintenance Subscriptions, as the number of SOHODOX licenses you own. Once you purchase the Maintenance Subscriptions, we will email you the registration key and the link to download the upgrade setup.
You can then download and install the upgrade setup, run it, restart SOHODOX, and continue using it as usual. It’s that simple! Purchase Maintenance Subscriptions now!
Note for both – existing customers as well as users evaluating SOHODOX:
Please do not use the full setup to update an existing installation of SOHODOX -always use the Upgrade Setup. Also, you must not uninstall an existing version and attempt to install the latest version of SOHODOX using the Full Setup. This will not work. Download the update setup and follow the steps given in “What are the steps to update my SOHODOX installation?” above.